Latin America

Latin America’s modern infrastructure, proximity and cultural affinity to the United States, and trilingual workforce were among the reasons HCL opened an office in São Paulo, Brazil, in 2009. Through its partnership with one of the largest American global corporations, HCL has opened an office in the largest city of Central America- Guatemala City and has expanded its presence in the geography. Today, HCL is among the top IT companies in Latin America, with offices in Guatemala City, Rio de Janeiro, Paraná, Pernambuco and the Amazonas states as well as a Global Delivery Center in São Leopoldo. From this base, HCL now services large local and global clients, managing locations in Chile, Argentina, Venezuela, Peru, Ecuador, Costa Rica and Colombia. With key operations in Guatemala, HCL is now innovating across a vast range of enterprise services to improve organizational processes, reduce costs, manage risk, compliance and control, provide sustained profitable growth, and superior customer experience across this region. These include services such as Supply chain, Procurement, Finance & Accounting, Sales Support, Marketing services and Automated Product Support services, leveraging state of the art digital technologies around Process consulting, Robotic Process Automation, AI/ML and Analytics. HCL is committed to our employees in each region of Latin America, using our Employees-First culture and practice of ideapreneurship™ to foster innovation. HCL is also involved as an active member of each local community to encourage continued growth.

HCL nurtures the local talent by investing in training and talent development programs to build the skills needed for the digital age. Currently, HCL employs close to 1800* employees in Guatemala City and is one of the first technology companies to focus on diversity and inclusiveness with more than 60% diversity as one united workforce across this region.

In Guatemala, HCL is transforming the technology business landscape to deliver world-class global business services that focus on digital shared services covering multiple industries, while providing benefits of, language, talent and cost advantage to our customers in this region.

*Data as on September 30, 2019

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