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Manufacturing
Industrial Manufacturing
Overview
The digital revolution today demands Industrial Manufacturers to adapt and develop leading edge ‘operations and supplier collaboration’ ecosystems. This includes the need to develop smart products, roll out platforms for collaboration leading to reduced cost and enhance service capability.
Also, ever-evolving complexities in buyer behavior and competitive pressure make it imperative for Industrial Manufacturing companies to explore new opportunities of incremental revenue growth. Now, this takes a leap from traditional interaction with customers, which takes place only at the point of sale and service to a ‘consistent customer experience’ across the complete buyer lifecycle enabling customer discovery, evaluation and loyalty.
We help Industrial Manufacturing companies navigate the current dynamic landscape to deploy cutting-edge solutions that help to innovate and ensure profitability. We, through our Digital consulting, analytics and IoTWorksTM practice have the expertise of delivering solutions that allow manufacturers to provide value to their customers. We deliver industry-specific services and solutions to our Industrial Manufacturing clients, enabling them to achieve greater visibility into their traditional supply chains and to optimize the processes, thus, leading to reduced cost, improved productivity process transformation, and enhanced customer experience. We work with seven of top 15 Industrial & Process Manufacturing companies and with our expertise in digital technologies help our customers stay competitive in today’s competitive marketplace.
Enterprise 360TM
Customer 360™ by HCL Technologies
Enables manufacturing firms’ transition from a transaction-based model, focused on responding to specific customer requests, to a 360-degree customer insights’ driven approach. This improves customer experience across the customer journey as well as enabling you to cross sell and up-sell all products and services.
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Service 360™
Enables the digital transformation of aftermarket, changing the way enterprises view and deliver customer service. Our frameworks and solutions transform aftermarket from an afterthought to a strategic, on-demand, insight-driven, and proactive function.
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Partner 360™
Transforms the role of partner by taking the relationship from a network of Suppliers, Dealers, and Distributors (focussed on supplying a specific material, component or service) to building and enabling an ecosystem that will provide complementary offerings to drive better product experience and value-added services driving higher revenue.
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Operations 360™
Facilitates seamless operations strategy execution with automation and insights-driven decision making, creating value for the supply chain network as well as customers. It enables re-configuration of the Supply Chain operational processes through Sense and Respond.
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Customer 360™ by HCL Technologies
Enables manufacturing firms’ transition from a transaction-based model, focused on responding to specific customer requests, to a 360-degree customer insights’ driven approach. This improves customer experience across the customer journey as well as enabling you to cross sell and up-sell all products and services.
Know more
Services
Our Digital & Analytics services helps design and build key platform components of customers’ Digital-Technology-Footprint TM to power the Digital transformation journey. Read More
At IoT WoRKSTM, we help create entirely new services that deliver measurable business outcomes. These experience will have an increasing role in differentiating enterprises and enable them to become a next-generation enterprise.Read More
Our Applications business is structured around 11 integrated horizontal capabilities, allowing us to offer clients a full lifecycle of systems integration consulting services and a unified approach to developing the right solutions for their business needs. Read More
Our Infrastructure Management Services has some of the most impressive credentials in the IT Vendor landscape. We have not only executed complex global IT transformation exercises but also helped run efficient IT services for more than 300 of the world’s leading companies.Read More
We are one of the world’s leading and fastest growing global engineering services providers. From product blueprinting to support, from software or hardware to mechanical, we work with more than half of the top 100 R&D engineering companies across the world. Read More
To help businesses address the changing industry paradigm, HCL Digital Process Operations (DPO) with its digital services and solutions is reimagining the role of technology from being a driver of marginal efficiency to an enabler of digital innovation and fuelling business performance. Read More
Client Success
Client Success
Case Studies
Testimonials
Relationship Beyond the Contract with Intel
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